Our Work - Portfolio of successful projects

Full managed IT service with proactive monitoring, 24/7 support, and infrastructure modernisation. Achieved 99.95% uptime. 

Frequent system outages were affecting production lines and causing significant financial loss.

Full managed IT service including proactive monitoring, 24/7 support, patch management, and infrastructure modernisation. We became their virtual IT department.

• 82% reduction in unplanned downtime
• 40% reduction in IT support costs
• 99.95% system availability achieved
• Monthly strategic IT reviews implemented

 Advanced managed security, Microsoft Defender deployment, and Cyber Essentials Plus certification achieved with zero security incidents since go-live. 

THE CHALLENGE

Needed to strengthen security posture and achieve compliance to win larger corporate clients.

WHAT WE DELIVERED

Comprehensive managed security service with Microsoft Defender for Endpoint, email security, vulnerability management, and successful Cyber Essentials Plus certification.

• Cyber Essentials Plus certified
• Zero security incidents since deployment
• Full staff security awareness training completed
• Improved client data protection

 Hybrid cloud migration with Azure and on-premise resilience. Delivered high availability for critical clinical systems across multiple sites.

Aging infrastructure and unreliable access to patient systems across multiple locations.

Hybrid cloud architecture combining Azure and on-premise systems with robust disaster recovery and high availability for critical clinical applications.

• 99.9% uptime for clinical systems
• Successful migration with zero downtime
• Improved disaster recovery capability
• Better performance across sites

 Custom fleet management and job scheduling platform built from scratch. Replaced multiple spreadsheets and reduced admin time by over 60%.

Heavy reliance on manual processes and spreadsheets leading to errors and lost revenue.

Custom-built fleet management and job scheduling platform with real-time tracking, automated dispatching, and customer portal integration.

• 60% reduction in administrative time
• Real-time visibility for customers
• Eliminated multiple spreadsheets
• Improved driver utilisation

 End-to-end managed IT and security service with Microsoft 365 optimisation. Delivered significant improvements in reliability and staff productivity. 

Growing team with unreliable IT causing frustration and lost billable time.

Complete managed IT and security package with Microsoft 365 optimisation, proactive support, and advanced threat protection.

• 95% staff satisfaction with IT support
• Zero major incidents in first year
• Faster onboarding of new employees
• Significant improvement in productivity